Acknowledges the unparalleled excellence and effectiveness of a company in providing outstanding support services

The Best eCommerce Support Business Award recognises the business that has consistently demonstrated exceptional commitment, expertise, and innovation in helping eCommerce companies achieve their goals and deliver exceptional customer experiences. The winning eCommerce support business will have a track record of going above and beyond to meet the unique needs and challenges of eCommerce businesses.

This award recognises the support business’s ability to effectively assist eCommerce companies in areas such as website maintenance, order processing, inventory management, payment gateways, security, and customer service. Whether it’s troubleshooting technical issues, optimising processes, or providing strategic guidance, the winning support business will have consistently delivered tangible results and contributed to their clients’ success.

Open to companies that support eCommerce businesses with fulfilment, logistics, consultancy, or other support services.

Your entry should address the following:

  • Give an overview of the key features of your support services
  • Indicate any key improvements / innovations that help you deliver a fantastic service
  • Demonstrate success metrics – how do you measure your effectiveness?
  • Include customer / user feedback where possible
  • Give any other information which you think would help convince the judges that you should win this award. What makes your support service so essential for your eCommerce business clients?

2024 Best eCommerce Support Business

  • Background information

  • Names of key staff involved

  • Name and contact details of person submitting entry

  • Submission

  • Entrants have a maximum of 1,000 words in which to convince the judges that they are worthy of winning this award. 3 files of supporting material of no more than 4 pages each can also be included. Video footage can be also submitted but should be sent as a link within the main body of the entry and should be no more than 2 minutes in length. Please include any information which will persuade the judges that this should be the winning entry for this category. Suggestions as to what could be covered are listed below.
    • Give an overview of the key features of your support services
    • Indicate any key improvements / innovations that help you deliver a fantastic service
    • Demonstrate success metrics - how do you measure your effectiveness?
    • Include customer / user feedback where possible.
    • Give any other information which you think would help convince the judges that you should win this award. What makes your suppport service so essential for your eCommerce business clients?
  • Shortlisted Summary

  • In the event of your submission being shortlisted we will publish a 200 word summary of your submission on our website and a photo. Please write the summary below keeping in mind that any results or other sensitive information may end up in the public domain. Please also supply your company logo below. (Max 200 WORDS)
  • Max. file size: 10 MB.
  • If files are larger than 3MB please email to michelle@r3events.co.uk
  • Supporting Material

  • Please attach any relevant support material - testimonials, research, performance analysis, collateral, screen grabs, pictures etc.

    Entrants may attach up to 3 files of supporting material of no more than 4 pages each.

    Attached files must be no larger than 10MB each, documents must be in .pdf or .doc (word) format, images must be in .jpg or .gif format.

    Movie/video footage 
    If movie files exceed the 10MB allowance then please include a link to the video/movie hosted on a web page. Links to FTP sites will not be accepted.

    If you wish to send any files larger than 10MB please email them directly to michelle@r3events.co.uk.

    Attachments will not be saved by the "SAVE FOR LATER" feature. Please add any attachments when your entry is complete and you wish to submit.

  • Max. file size: 10 MB.
  • Max. file size: 10 MB.
  • Max. file size: 10 MB.
  • Payment

  • Please wait for the "Thank you" message before closing this window. If you are having any technical difficulties submitting your form please contact michelle@r3events.co.uk
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